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Thread: Mobile-Spy BlackBerry Question

  1. 11-20-2009 01:06 PM #1
    profanebenny
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    Default Mobile-Spy BlackBerry Question

    I bought Mobile-Spy to install on a target blackberry tour. I installed it on my blackberry curve first, and the best I could do was get it to log calls but not gps or texts. The program prompted me to verify the internet connection, which I tried to do but it said I had no connection, which is strange because the blackberry does. I then uninstalled it and today tried to install on the target phone. It now is not working at all and the blackberry tour also says it can't verify the internet connection. I have tried to get customer service from the folks at mobile-spy but I have not received a response. Any idea what is going on?

    Thanks.
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  2. 11-21-2009 01:27 AM #2
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    spyphoneguy
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    Hi,

    Seems like there might have been a step or two that was missed during installation. However, I'm surprised you are having problems getting support. Not sure if you tried to email them, or raised a support ticket. If you've not tried the support ticket route, then click on this link:

    http://support.spyhelpdesk.com/requests/anonymous/new

    It's a direct link to raise a support ticket.

    They are usually very good at replying, so hope this helps.

    SPG
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    www.spyphoneguy.com - My main spy phone blog. Check it out!
    @spyphoneguy - Follow me on Twitter.

    DISCLAIMER: Cell phone monitoring software is designed for monitoring your children or employees on a smartphone you own or have proper consent to monitor (in compliance with applicable laws), and you must inform anyone who uses a device upon which the software is installed that their activity may be monitored. You should NEVER attempt to spy on a cell phone you don’t own, monitor your spouse, significant other or adult children with any cell phone monitoring product without the consent and knowledge of such persons. Doing so may be illegal, and violate local, state, and federal laws in your country and you could be subject to civil or criminal penalties. We will cooperate with authorities in investigation of any allegations of misuse. If you are uncertain of your rights to monitor the usage of a cellular device, you should consult legal counsel BEFORE purchasing.

    AFFILIATE DISCLOSURE: This disclosure is provided so you as a consumer understands the relationship between a person reviewing, endorsing, or writing about a product or service and the product owner or service provider. This website participates in various affiliate programs in which the owner(s) receive a commission whenever you purchase through a link on this site. These links can be in the form of text links located throughout the site, in forum posts & replies, linked from images within a forum post & replies, and graphic ads such as banners. Even though the owner(s) of this website may have been provided compensation, we always post honest opinions, findings, beliefs, or experiences based on our research and/or experience with the product or service. We are independently owned, and the views and opinions expressed on this website are purely the writer’s own. Any product claim, feature, quote or other representation about a product or service should be verified.
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  3. 11-23-2009 07:15 AM #3
    profanebenny
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    Default Thanks for the reply

    I have tried the tech support, but I have not received a response. Funny thing is that for a brief period of time this weekend, mobile-spy seemed to be working. I got 190 log events (though no gps events), but it has now stopped uploading anything. I will let you know if this gets worked out.

    Thanks again.
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  4. 01-14-2010 02:52 AM #4
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    spyphoneguy
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    Hi Profanebenny,

    Were you able to get the software working?

    SPG
    ********************************
    SPY PHONE GUY
    www.spyphoneguy.com - My main spy phone blog. Check it out!
    @spyphoneguy - Follow me on Twitter.

    DISCLAIMER: Cell phone monitoring software is designed for monitoring your children or employees on a smartphone you own or have proper consent to monitor (in compliance with applicable laws), and you must inform anyone who uses a device upon which the software is installed that their activity may be monitored. You should NEVER attempt to spy on a cell phone you don’t own, monitor your spouse, significant other or adult children with any cell phone monitoring product without the consent and knowledge of such persons. Doing so may be illegal, and violate local, state, and federal laws in your country and you could be subject to civil or criminal penalties. We will cooperate with authorities in investigation of any allegations of misuse. If you are uncertain of your rights to monitor the usage of a cellular device, you should consult legal counsel BEFORE purchasing.

    AFFILIATE DISCLOSURE: This disclosure is provided so you as a consumer understands the relationship between a person reviewing, endorsing, or writing about a product or service and the product owner or service provider. This website participates in various affiliate programs in which the owner(s) receive a commission whenever you purchase through a link on this site. These links can be in the form of text links located throughout the site, in forum posts & replies, linked from images within a forum post & replies, and graphic ads such as banners. Even though the owner(s) of this website may have been provided compensation, we always post honest opinions, findings, beliefs, or experiences based on our research and/or experience with the product or service. We are independently owned, and the views and opinions expressed on this website are purely the writer’s own. Any product claim, feature, quote or other representation about a product or service should be verified.
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